Put the expertise and experience of a nationally acclaimed computer training professional to work for you! Susan Boyd Associates is experienced in designing and managing computer training programs that are customized to your specific needs. We believe that "Training is a process not an event," and have designed our services to complement your training resources. 

We specialize in training program planning, needs analysis, project management, follow-up evaluation, and course development and training tailored to your job needs. We also have extensive experience in training on customized Sales Force Automation programs. In addition, we can provide the Motivate Learners and Maximize Learning Workshop and other Train the Trainer workshops to enhance your training staff's instructional techniques. View our Training Checklists for practical training checklists and forms you can immediately use in your own training programs. We also offer the Accelerate Computer Learning with Analogies book, an invaluable resource for computer training that contains over 700 analogies and reproducible illustrations. View our products and services list or call (215) 886-2669 for more information. 


News and Speaking Events

  Free webinar: June 21 at 2pm EST " Crossing the Chasm from Instructor-Led to Online Learning, sponsored by Citrix GoToMeeting.

   Training Solutions Fall 2007 Conference & Expo - October15-17, 2006 in Salt Lake City Susan will present sessions on "10 Ways to Make e-Learning Stick" and "Creating Effective Job Aids."  

  Susan was a judge again in the Brandon-Hall e-Learning Awards which are given out each year at the Training Solutions Fall Conference.

  Susan was a the closing keynote speaker at the June 14-15, 2007 e-Learning Guild web conference on Effective Techniques for Turning PPT or ILT into e-Learning. Her topic was "Critical Success Factors in Converting Instructor-Led Training to e-Learning"


Publications
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Susan's articles are published in the Training & Performance Sourcebook published by ASTD and edited by Dr. Mel Silberman. The 2006 edition includes Susan's article on "Empowering e-Learners" Click the image for ordering information.


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Susan wrote the Using Job Aids Infolinepublished by ASTD in November, 2005 issue. This InfoLine volume identifies the different type of job aids available and also includes samples.


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Susan's chapter on Evaluating Training: Before, During and After is included in the 2003 Annual – Volume 1 Training book in the Inventories, Questionnaires and Survey section. This book is edited by Elaine Biech and  published by Jossey-Bass Pfeiffer.
 
 


Susan's tips on Assessing and Reinforcing Learning are included in the Consultant's Big Book of Organization Development Tools. This book is edited by Mel Silberman and published by Mc-Graw Hill. 
 


Recent Articles: Links are shown if available on-line. 
Get the Most from e-Learning: A Learner's Checklist for Success. Allen Interactions Newsletter: Learning for a Change - November 19, 2004
“Forty Ways to Make Training Interactive and Using Play Money to Motivate Learner Participation,” 2003 Training & Performance Source Book, ASTD. 12/02
10 Ways to Make e-Learning Stick, ASTD Learning Circuits, May 2002.
10 Lessons from Country Line Dancing, Managing Training & Development 01/01
The Never-Ending Story, OnLine Learning  10/2000  (author: Boyd)
Using Analogies to Support Learning,   SupportWeek 07/12/2000
   Tech Companies are Upgrading Employees,  Washington Post, 10/08/2000
   Maslow's Hierarchy of Names, Inside Technology Training 05/2000
   Training for Software Rollouts - The Definitive Guide to Developing and Implementing Software Training Programs, Charles H. Trepper, McGraw-Hill, 2000. Several of Susan's checklists are referenced in the Tip for the Trainer chapter.
A Little Help from Friends - Peer Learning in a Classroom , Inside Technology Training 03/99 
   Breathing Life into Safety Training Sessions, ASTD's Technical Training , 3/99
   20 Computer Analogies to Accelerate Learning, Chapter in the 1999 Training & Performance  
SourceBook (McGraw-Hill) , 02/99 
   Training is Not like Pantyhose, Small Business Computing (interview) , 02/99 
   Laptop, Sweet Laptop, Inside Technology Training (interview) 02/99 
   Six Ways to Start Thinking Outside of the Box, Philly Tech 11/98 
   Info-Line Booklet: Job-Oriented CBT, ASTD , 10/98 
Analogies: How to Decipher Material Safety Data Sheets, Industrial Safety & Hygiene, 10/98 
ViewPoint Column: Dancing in the Back Row, Training Magazine , 9/98 (author: Boyd)
Go Ahead. Make Me Learn, Training Magazine , 8/98 (interview) 
Ideal Class Size for Computer Training, Training Directors' Forum , 8/98 
Jump-Start Your Creativity: Stepping Out of the Box, IT Performance Improvement, 8/98 
Tech is Like a River: You Can Bridge it With Analogy, Technology for Learning 6/98 
10 Commandments for Trainers, Inside Technology Training , 5/98  (author: Boyd)
10 Commandments for Learners, Inside Technology Training , 5/98  (author Boyd)
10 Ways to Break the Ice Before and During Class, ASTD's Technical Training , 5/98 
Beyond the Smile Sheet - Evaluating Training, Technology for Learning 4/98 
What Do Learners Need to Know, Technology for Learning , 1/98 
10 Ways to Make Training Stick, ASTD's Technical Training , 8/97 



Related Sites of Interest:
Naomi Karten's Perceptions & Realities Newsletter  
Workshops by Thiagi - Tips/Techniques for Trainers  
TEMPO - Philadelphia Computer Trainers Association
Exner & Associates -coaching
Scott Simmerman's  Square Wheel Program for organization change and team building 
Quick Training Tips - for everyone who teaches people to use computers   




For more information, contact Susan Boyd Associates at (215) 886-2669 
(Philadelphia, PA area)
(270 Mather Rd. Jenkintown, PA 19046).
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