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Put the expertise and experience of a nationally acclaimed computer training professional to work for you! Susan Boyd Associates is experienced in designing and managing computer training programs that are customized to your specific needs. We believe that "Training is a process not an event," and have designed our services to complement your training resources. 

We specialize in training program planning, needs analysis, project management, follow-up evaluation, and course development and training tailored to your job needs. We also have extensive experience in training on customized Sales Force Automation programs, Safety Training Programs, and customized computer applications. In addition, we can provide the Motivate Learners and Maximize Learning Workshop and other Train the Trainer workshops to enhance your training staff's instructional techniques. View our Training Checklists for practical training checklists and forms you can immediately use in your own training programs. We also offer the Accelerate Computer Learning with Analogies book, an invaluable resource for computer training that contains over 700 analogies and reproducible illustrations. View our products and services list or call (215) 886-2669 for more information. 

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News and Speaking Events

• Susan will present at the PADLA Conference on November 18, 2011 on Free Tools & Resources to Build Better e-Learning.
• Click here for follow-up conference resources
• Susan also presented at the Training 2011 Conference and Expo on February 2011 in San Diego, CA. Her topic was "10 Ways to Make e-Learning Stick".
• Click here for follow-up conference resources
• Susan was a judge again in 2011 for the Brandon-Hall e-Learning Awards

Recent Articles: Links are shown if available on-line. 

• Susan’s Needs Analysis checklist is included in the book: “From Analysis to Evaluation, with CD-ROM: Tools, Tips, and Techniques for Trainers”  by Jane Bozarth. 
• "Empowering e-Learners" 2006 Training & Performance Sourcebook, ASTD. 12/05
• Using Job Aids, ASTD InfoLine. November, 2005
• “Evaluating Training: Before, During and After - A Download from The 2003 Annual (Volume 1, Training), Pfeiffer
• Get the Most from e-Learning: A Learner's Checklist for Success. Allen Interactions Newsletter: Learning for a Change - November 19, 2004
• Forty Ways to Make Training Interactive and Using Play Money to Motivate Learner Participation,” 2003 Training & Performance Source Book, ASTD. 12/02
• 10 Ways to Make e-Learning Stick, ASTD Learning Circuits, May 2002.
• 10 Lessons from Country Line Dancing, Managing Training & Development 01/01
• The Never-Ending Story, OnLine Learning  10/2000  (author: Boyd)
• Using Analogies to Support Learning,   SupportWeek 07/12/2000
• Tech Companies are Upgrading Employees,  Washington Post, 10/08/2000
• Maslow's Hierarchy of Names, Inside Technology Training 05/2000
• Training for Software Rollouts - The Definitive Guide to Developing and Implementing Software Training Programs, Charles H. Trepper, McGraw-Hill, 2000. Several of Susan's checklists are referenced in the Tip for the Trainer chapter.
• A Little Help from Friends - Peer Learning in a Classroom , Inside Technology Training 03/99
• Breathing Life into Safety Training Sessions, ASTD's Technical Training , 3/99
• 20 Computer Analogies to Accelerate Learning, Chapter in the 1999 Training & Performance  SourceBook (McGraw-Hill) , 02/99 
• Training is Not like Pantyhose, Small Business Computing (interview) , 02/99 
• Laptop, Sweet Laptop, Inside Technology Training (interview) 02/99 
• Six Ways to Start Thinking Outside of the Box, Philly Tech 11/98
• Info-Line Booklet: Job-Oriented CBT, ASTD , 10/98 
• Analogies: How to Decipher Material Safety Data Sheets, Industrial Safety & Hygiene, 10/98
• ViewPoint Column: Dancing in the Back Row, Training Magazine , 9/98 (author: Boyd)
• Go Ahead. Make Me Learn, Training Magazine , 8/98 (interview)
• Ideal Class Size for Computer Training, Training Directors' Forum , 8/98
• Jump-Start Your Creativity: Stepping Out of the Box, IT Performance Improvement, 8/98
• Tech is Like a River: You Can Bridge it With Analogy, Technology for Learning 6/98
• 10 Commandments for Trainers, Inside Technology Training , 5/98  (author: Boyd)
• 10 Commandments for Learners, Inside Technology Training , 5/98  (author Boyd)
• 10 Ways to Break the Ice Before and During Class, ASTD's Technical Training , 5/98 
• Beyond the Smile Sheet - Evaluating Training, Technology for Learning 4/98 
• What Do Learners Need to Know, Technology for Learning , 1/98
• 10 Ways to Make Training Stick, ASTD's Technical Training , 8/97

For more information, contact Susan Boyd Associates at (215) 886-2669 
(NorthEast PA area)